Shipping Policy

At Kaapi Thota, we are committed to delivering your favorite coffee products to your doorstep in the most efficient and reliable manner. Our shipping policy is designed to provide you with a seamless shopping experience.

1. Shipping Locations

We currently ship to all locations within India. International shipping is not available at the moment.

2. Shipping Charges

Shipping charges are calculated based on the weight of the products and the delivery location. The shipping cost will be displayed at the checkout page before you complete your purchase.

3. Order Processing Time

All orders are processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with the tracking details.

4. Delivery Time

Delivery time varies based on the location. Generally, orders are delivered within 3-7 business days from the date of dispatch. Please note that delivery times may be affected by factors such as weather conditions, holidays, and other unforeseen circumstances.

5. Tracking Your Order

Once your order is dispatched, you will receive an email with the tracking details. You can use the tracking number to monitor the status of your delivery.

6. Damaged or Missing Items

In the unlikely event that you receive a damaged product or if an item is missing from your order, please contact our customer service team immediately. We will investigate the issue and take appropriate action to resolve it.

7. Returns and Exchanges

Please refer to our Returns and Exchanges policy for information on how to return or exchange an item.

8. Contact Us

If you have any questions or concerns about our shipping policy, please do not hesitate to contact our customer service team.

Thank you for choosing Kaapi Thota for your coffee needs. We look forward to serving you!